At Kidaura, we make sure your little one’s outfits reach you safely, quickly, and with care. Please review our shipping details below:
1. Order Processing Time
All orders are processed within 1–2 business days (Monday–Saturday).
Orders placed on Sundays or public holidays will be processed on the next working day.
During sales or high-demand periods, processing may take an additional 1–2 days.
2. Shipping Time
Once your order is dispatched, it will be delivered within:
- 3–7 business days for metro cities
- 5–10 business days for non-metro and remote locations
Delivery timelines may vary slightly depending on courier availability and your location.
3. Shipping Charges
- Free shipping on all prepaid orders
- For Cash on Delivery (COD) orders, an additional COD fee may apply
4. Order Tracking
Once your order is shipped, you will receive a tracking link via Email/SMS/WhatsApp.
You can easily track your package anytime using the provided tracking ID.
5. Incorrect Address / Failed Delivery
Please ensure your shipping address and contact details are accurate to avoid delays.
Delivery may fail due to:
- Incorrect or incomplete address
- No response from the customer
- Phone switched off/unreachable
- Multiple failed delivery attempts
In such cases, the order may be returned to us. Re-shipping charges will apply.
6. Damaged or Missing Items
If your package arrives damaged or items are missing:
- Take clear photos/videos of the package and product
- Email us within 24 hours of delivery
Email: Kidaurafashion@gmail.com
Our team will assist you with a quick resolution or replacement.
7. International Shipping
Currently, Kidaura ships only within India.
8. Order Cancellation After Dispatch
Once an order is dispatched, it cannot be cancelled.
If the delivery is refused, forward + return shipping charges will be deducted.
9. Contact Us
For any shipping or delivery-related queries, feel free to reach out:
Address:
Flat No. 103, 1196 Dakoliya Bhawan Sudama Nagar, Indore (M.P) – 452009, India
Email: Kidaurafashion@gmail.com
Phone/WhatsApp: +91 9770655911
Support Hours: 10 AM – 6 PM (Monday–Saturday)